During Black Friday, I bought a computer from Costco, item 1857562 (iBuyPower i9-14900F+RTX 4070 Super). After about a week, I received a wrong computer from Costco. An iBuyPower i7-4700F+RTX4060 instead (item 1815274). That’s a weaker and cheaper computer (about $500 difference).
I called Costco, they offered me the following options:
Return the computer, receive the money back. This would leave me without the computer and with the money buy the computer I wanted is now out-of-stock and there are no Black Friday deals.
Return it, and the when the 1857562 (iBuyPower i9-14900F+RTX 4070 Super) is back in stock, they would price adjust it to the price I bought. They claimed that it will be back in stock at some point, but besides the time I fear the risk of them not honoring the price adjustment.
I offered them a 3rd option, return the wrong one and, for my troubles, I buy the a 1088917 (MSI Aegis ZS2 Ryzen 9900X+RTX 4070S 12gb) with an extra discount. This is a very similar machine with slightly better specs. They accepted. I had to buy 1088917 and once they ship it I will have to call Costco for the price adjustment. I will also have to handle the hassle of the return.
Overall, a terrible experience and a risk I never thought I would have with Costco. Looking the reviews I saw I was not the first one with exactly the same problem on this Black Friday of 2024.
$1,500 (Deal going on after Black Friday) $1,300 (Agreement)
$1,700
Prices rounded up for simplicity
Hopefully I will get a good deal out of all this but I still have to handle the return and price adjustments.
Update 2025-01-28: Although I did get the MSI Aegis ZS2 for the discounted price Costco promised the return of the wrong computer has been a pain and it is still not resolved yet. I told Costco I would return at a UPS location, only to then accidentally stumbled on a UPS person trying to receive the item at my place, then returning it to them. They provided me all receipts and tracking numbers. Then weeks later I realized that Costco never returned my money. I have since called Costco. They acknowledged the situation and apparently is trying to fix it. A tip for anyone in a similar situation: return it at the warehouse and get all receipts. I avoided that path because I saw in the reviews people having the problem of the warehouse not accepting the return because it did not match the item purchased.
Update 2025-02-10: It took a lot of calls to Costco, a lot of broken promises, and having to escalate the issue to a supervisor, I finally got my money back on 2025-02-06. That’s almost two months after I returned the item. What they have told me is that there was a internal error that marked that I returned the item but I did not wanted a refund.
It is a simple fix and at the same time the most difficult fix I have ever done.
Washer model is WM3670HVA.
There are several video tutorials online but this one from RepairClinic.com was the one that really helped. It’s not for the same model but most of it applied the same way.
Many tutorials show how to replace the boot seal without disassembling the machine. These did not work for me. Disassembling the machine was relatively easy compared to trying to put the seal and inner ring inside the door.
Part number MDS47123619 did not work for me despite the description saying it was compatible. Not sure if incompatible or if I was installing it wrong. Ultimately part number MDS657369-IJ5 worked. It costed 50 dollars on eBay.
I did buy and used a 383EER4004A washing machine spring expansion removal tool. It’s a specialized pliers to expand springs. It helps immensely with the most difficult part of putting the expansion rings back around the seal. It costed 10 dollars on Amazon.
While putting the inner expansion ring, it’s easier to have the ring closed already and then using the pliers to expand the spring and putting the ring in place. The tension of the spring would always bend the hoop holding the spring. Using locking pliers I could bend it some more so I would have about one minute before it would bend it open.
The inner door boot seal should be done in a way that the water falls into the drum. I was doing it wrong, creating a gap and the water leaks when the machine operates. This also makes it harder to close the ring. The inner door boot seal should “bite” the white part of the drum and not “hug” it.
Using gloves would have saved me from several small cuts in my hands. Specially when dealing with the heavy front door.
This was a surprisingly difficult fix. Ultimately the replacement worked and the machine was back in business.
I got these app licenses in a bundle at BundleHunt for not much. Here is a quick review and impressions of these:
CleanBoard: Copy twice to remove the formatting of the text you are copying. Perfect.
CopyPaste Pro: list previous clipboards so you can have a list of previous texts and images you cut to paste. I used to use something like this on Linux and it was super handy so I wanted to try it out. It also does a lot of things and it’s full of quirks. I’m still getting used.
Grab2Text: on screen OCR. One Shift+Cmd+2 and you select a rectangle and it outputs the text from the image to the clipboard. The OCR is ok. Solves an infrequent but annoying problem.
iClock: Some calendar, timezone, clock functions right in the menu bar.
1000 OpenType Fonts: a zipfile with fonts. There is no app. You have to use the Finder preview to see and install the fonts. Installing all fonts would make the computer slow. I hope to use some of these fonts.
AI Image Enlarger – Photo Upscaler: Not good. I did a few tests and it pretty much smoothed the photos, actually loosing photo information in the upscaling. Probably better off just using Stable Diffusion with DiffusionBee.
